Classroom Training

Whether you are a Help Desk/Support Center Analyst, Manager, or Director, HDI provides the certification and training to help IT service and support professionals provide excellent service, increase productivity and profitability, and decrease call times.

  Instructor-led Course
HDI Member Price
Non Member Price
 
  HDI Customer Service Representative 
  1 day workshop
$795
$895
  HDI Support Center Analyst 
  2 day workshop
$1295
$1395
  HDI Desktop Support Technician
  2 day workshop
$1295
$1395
  HDI Support Center Manager 
  3 day workshop
$1495
$1595
Indicates certification exam included in course price.
 
 

Related Links

Online Training (Click to see course outline)
Virtual Training (Click to see course outline)